Cookie Policy

At Orca Spins Casino, we use cookies and similar tracking technologies to keep our website working properly, protect user accounts, measure site performance, and improve the overall experience for visitors. This Cookie Policy explains what cookies are, which types we may use, why we use them, and how you can control them.

This policy applies to the website area associated with Orca Spins Casino, including pages connected to our services, support tools, and related content, such as our Orca Spins Casino page.

What Cookies Actually Do Behind the Scenes

Cookies are small text files stored on your device when you visit a website. They help a site remember information about your visit, such as your language preferences, login status, session details, and how you interact with pages and features.

Cookies can be set by the website you are visiting, often called “first-party cookies,” or by outside providers that deliver services on the site, often called “third-party cookies.” Some cookies only last while your browser is open, while others stay on your device for a longer period so your preferences can be remembered when you return.

Similar technologies, such as pixels, tags, SDKs, and local storage, may also be used for comparable purposes. In this policy, we refer to all of these tools generally as “cookies” unless a different explanation is needed.

Why We Use Cookies on Our Website

We use cookies to support core website functions and to make the site more useful, stable, and secure. Some cookies are necessary for the website to function at all, while others help us understand traffic, save user settings, and tailor content.

In practice, cookies may be used to keep users signed in during a session, prevent fraudulent activity, remember consent settings, balance site traffic, track technical issues, and show content that better matches user interests. They may also help us understand which pages visitors use most often and whether certain features are working as intended.

The Key Types of Cookies You May See

Essential Cookies That Keep the Site Running

Essential cookies are required for the basic operation of the website. Without them, key services may not work correctly. These cookies may support secure login areas, form submissions, page navigation, payment-related pathways, fraud prevention, load balancing, and consent management.

Because these cookies are necessary to provide the service you request, they generally cannot be turned off through our site tools. You can still block them in your browser, but some parts of the website may stop working or become unavailable.

Functional Cookies That Remember Your Preferences

Functional cookies help the website remember choices you make so your experience is more convenient and personalized. For example, they may store your preferred language, region, display settings, or previously entered form details where appropriate.

These cookies are not always strictly necessary, but they improve ease of use. If you disable them, some personalized features may reset each time you visit, and parts of the site may feel less responsive to your preferences.

Performance Cookies That Help Us Improve

Performance cookies collect information about how visitors use the website. This may include which pages are visited most often, how long users stay on certain pages, whether visitors run into error messages, and how they move through the site.

We typically use this information in aggregated or de-identified form to improve page speed, content layout, navigation, and technical performance. These cookies help us spot issues and make changes based on real user behavior rather than guesswork.

Marketing Cookies That Support Relevant Messaging

Marketing cookies may be used to measure the effectiveness of campaigns, limit repetitive advertising, and show more relevant promotions or content on our site or on third-party platforms. They may also help us understand whether a user arrived through a partner, ad campaign, email promotion, or similar source.

If you decline marketing cookies, you may still see ads, but they may be less relevant to your interests. Turning them off does not remove advertising entirely - it simply reduces personalization based on cookie data.

Session and Persistent Cookies Explained Simply

Some cookies are “session cookies,” which means they expire automatically when you close your browser. These are often used for temporary functions, such as keeping you logged in while moving between pages.

Others are “persistent cookies,” which remain on your device for a set period or until you delete them. These may be used to remember settings, preferences, or analytics information across multiple visits.

First-Party and Third-Party Cookies

First-party cookies are placed directly by our website. These are commonly used for site functionality, security, account access, and internal analytics.

Third-party cookies are placed by service providers we work with. These providers may help us with analytics, customer support tools, payment processing, fraud monitoring, embedded content, or marketing measurement. When third-party cookies are used, those providers may process information according to their own privacy or cookie notices, in addition to ours.

How Third-Party Services May Place Cookies

We may use third-party tools and platforms to support website operations and business functions. Depending on the services active on the site at any given time, these third parties may set cookies or similar technologies through embedded scripts, chat widgets, analytics tags, payment interfaces, email tools, or security systems.

Examples may include services related to: payment processing for methods such as Visa, MasterCard, PayPal, Bitcoin, Ethereum, Litecoin, Dogecoin, Tether, Solana, Binance Coin, and Bitcoin Cash; live chat support; fraud detection; website analytics; content delivery; and technical performance monitoring.

If you contact us through chat or use support channels such as support@orcaspinscasino.com, related tools may use cookies necessary to maintain the conversation, identify repeat inquiries, and secure the support session. Our FAQ and chat features may also rely on these technologies to function correctly.

How Cookies Support Security and Account Protection

Cookies play an important role in keeping the website and its users safe. Security-related cookies may help us detect suspicious activity, prevent repeated failed login abuse, maintain secure sessions, distinguish real users from bots, and support account verification workflows.

These measures are especially important in environments that involve account access, payment methods, bonus claims, and other sensitive user actions. Disabling certain security cookies may increase friction in the login process or limit access to protected features.

How Cookies Improve User Experience

Cookies can make the website easier to use by reducing the need to repeat actions. For example, they may remember your cookie settings, preserve information you entered in forms, keep support tools available across pages, or adjust the way content is displayed on mobile or desktop devices.

They also help us understand where users encounter confusion or drop off while browsing. That insight allows us to improve menus, page structure, loading speed, and feature placement over time.

Your Consent Choices and When They Apply

When required by applicable law, we ask for your consent before placing non-essential cookies on your device. This typically includes functional, performance, analytics, and marketing cookies that are not strictly necessary for site operation.

You can accept all cookies, reject non-essential cookies, or adjust your preferences through our cookie banner or consent management tool, where available. Your choices can usually be updated later by reopening the cookie settings link on the site.

Please note that essential cookies do not usually rely on consent because they are needed to provide core website functions or meet security and compliance obligations.

How to Manage, Disable, or Delete Cookies

You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, block all cookies, block only certain cookies, delete existing cookies, or receive alerts before a cookie is placed.

The exact steps depend on the browser you use, but settings are usually found in the “Privacy,” “Security,” or “Site Data” section. If you use more than one browser or device, you will need to update your preferences on each one separately.

If you choose to disable cookies entirely, parts of the website may not function as intended. You may be signed out more often, lose saved preferences, experience issues with support tools, or be unable to access certain secure areas.

Common Browser Controls to Know

Most modern browsers let you: block all cookies, delete cookies after each session, clear browsing data manually, block third-party cookies only, or set exceptions for specific websites.

You can also use private browsing modes, browser extensions, or device-level privacy settings to reduce tracking. Keep in mind that these tools may affect website performance and can interfere with functions that rely on cookies, including secure access and preference saving.

Do Not Track and Similar Signals

Some browsers offer a “Do Not Track” setting. At this time, there is no single industry standard for responding to these signals across all services and technologies. Because of that, our response to such signals may vary depending on the tools used on the website and the legal rules that apply.

Where required, we focus on consent-based controls and browser-level cookie options as the primary way for users to manage non-essential tracking.

Data Collected Through Cookies

Depending on the cookie involved, information collected may include browser type, device type, IP address, approximate location, pages visited, time spent on pages, referral source, session identifiers, and interactions with buttons, forms, or support tools.

In some cases, cookie data may be linked with information you provide directly, especially when necessary to maintain a secure logged-in session, respond to support requests, process transactions, or manage account preferences. Any handling of personal information remains subject to our broader privacy practices and applicable law.

How Long Cookies Stay on Your Device

Cookie duration depends on the purpose of the cookie. Some expire immediately after your session ends, while others remain for days, months, or longer unless you remove them first.

We aim to keep cookie retention periods aligned with legitimate business and operational needs, such as security, consent tracking, analytics reporting, fraud prevention, and user preference storage. When a cookie is no longer needed, it should expire automatically or be deleted according to the settings attached to it.

Children’s Privacy and Cookies

Our services are intended only for users of legal age in the jurisdictions where they access gambling-related content and services. We do not knowingly use cookies to collect personal information from individuals who are under the legal age required to use our services.

If you believe a minor has provided information through the site, please contact us so the matter can be reviewed and handled appropriately.

Policy Updates You Should Know About

We may update this Cookie Policy from time to time to reflect changes in legal requirements, website features, service providers, or the way cookies are used. When we make changes, we will post the revised version on this page and update the effective date where appropriate.

Material changes may also be highlighted through a notice on the site if required by law. We encourage users to review this page periodically so they stay informed about current cookie practices.

Questions About Privacy or Cookies

If you have questions about this Cookie Policy, cookie preferences, or how privacy-related data is handled on our website, you can contact us at support@orcaspinscasino.com.

By continuing to use the website with applicable cookie settings enabled, you acknowledge that cookies may be used as described in this policy. If you want tighter control, browser settings and site preference tools can help you choose the level of cookie use that works best for you.